Pre-testing

Name: Chantal MARCHAND - Sophia Haddouche

Age: 55 years old - 47 years old

Occupation: helper for visually impaired people (blind herself) - usually works with blind people in her team

Qualitative interview guide

Introduction Introduce yourself, briefly explain the purpose of the test and allow the participant(s) to comment or ask questions.

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General information related to the topic Query the tester with general questions. Talk about his habits.

<aside> ❓ What's the first thing you do in the morning ? (Some use their phone to get the news and so on...)

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<aside> ✅ She turns on her phone to "read"/listen to her emails.

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<aside> ❓ What's the biggest hustle of your day ?

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<aside> ➡️ Finding/keeping jobs can be hard > people are not yet educated enough to understand that blindness is not a burden in every tasks + judgement of colleagues sometimes > they feel uncomfortable working with someone which has lost a sight they use everyday, afraid to offence (using figurative words "see", "look")

important to make people understand that blind people are not mentally hill persons and that they think and try to live as similar as they can like sighted people. /!\ Blind people are not all complete blind > some have focusing difficulties, have light perception (ver sensitive to light), some can't see depth, details or shapes. Some people she helps don't know how to read braille > would rather listen to audio books, use apps to read papers.

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<aside> ❓ How do you orient yourself and interact with your environment ?

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<aside> ➡️ - A cane or electronic cane (vibrating) With others senses > touch, sounds, smell.

• I will rather speak for my work with them. It's a lot of a matter of habit. At first, I was very careful with them, often asking them for their opinion in meetings, trying to see if they could follow. But over time, I really consider them totally independent. They do very well and get to their tasks with ease.

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<aside> ⛔ She would rather use a cane than a dog > more sanitary and easier to take care of

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<aside> ❓ Are you autonomous for most of your daily tasks ?

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<aside> ➡️ - Mostly yes but she still needs help for tasks that requires vision like driving, doing groceries. Achieving autonomy is not easy and requires training and helps especially for people who weren't blind since birth. Having someone like her to help people apprehend daily tasks and understand ways to compensate is a good thing. Some are afraid to ask for help > afraid of people reactions.

need to learn to use other senses. Chantal helps them to relearn to use smartphone and computers, cook, go shopping, read braille, navigate in public places and take transportation (listen to flow traffic to cross the street).

• They have been working with us for more than 10 years, they are totally independent. Sometimes, when we feel that they will need help (new coffee machine for example), we obviously give it to them but they manage very well on their own 99% of the time.

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<aside> ❓ Do you use internet and apps to help you in your daily tasks ?

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